VALUES Vector is a values-led organisation and we strive to live the following practices and behaviours in our work. · ALWAYS TELL THE CLIENT THE WHOLE TRUTH Regardless of what the client would like to hear, however painful · EXCEED CLIENT EXPECTATIONS Add real value beyond the initial task · BE GENEROUS WITH OUR TIME No unexpected charges for time/administration · DO NOT OVERSELL OUR OWN CAPABILITIES If we can’t do it we’ll say so · NO “BAIT AND SWITCH” Clients see the same consultants from start to completion · CREATE CLIENT INDEPENDENCE Transfer of skills and knowledge from day one · MAINTAIN CONFIDENTIALITY AND DATA SECURITY We do not divulge client information
|